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| Main | Product Info | FAQ | Starter Sites | Hosting | Pricing - Plans | Support | Contact | |||||
Nimbit Support |
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| Online Guide and Documentation For Nimbit clients, most common issues can be resolved by logging in to your Nimbit Dashboard. The 'User Guide' has documentation and FAQ pages on a variety of topics covering all aspects of your Nimbit account. Weekend and Evening Email Support: This is the most efficient way to get support. If the guides don't help with your question, use our online Support Ticket System to submit a question and receive help via email. To create a Support Ticket, simply log in to your Nimbit Dashboard and under 'Help' select 'Get Help Now'. Please enter as much detail as you can. The support team will log the issue and respond promptly with an answer. Email Support If you are unable to log in to your account and create a help ticket, you can send an e-mail message to support@nimbit.com. Please include your domain name with all support requests. Email at this address is monitored during normal business hours - expect a response within 24 hours or less in most cases. Phone Support Telephone Support for technical questions is available during our regular business hours from 9:00 AM to 5:00 PM Eastern Time, Monday through Friday (excluding holidays). Please call: 508-663-4232. |
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Nimbit Resources |
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Nimbit provides numerous online resources to help you with your Web site including HTML documentation and help, Web Tips and Tricks, in addition to links to useful Web sites for musicians and entertainers. How to transfer a site to Nimbit |
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